FAQ

General Questions

  • VR is recommended for ages 8+, as headsets may be too big for younger kids. Most games suit ages 8+, though some have height or age limits. Kids under 12 must be accompanied by an adult. If they've used our Vive Focus 3 before, they’re likely good to go! Questions? Just ask—we’re happy to help!

  • No experience needed! Whether it's your first time or your hundredth, our staff will guide you every step of the way.

  • Most standard glasses will comfortably fit inside the VR headset, allowing you to enjoy an immersive experience without removing your eyewear.

  • Dress for comfort. We recommend casual clothing and closed-toe shoes - avoid high heels or bulky outerwear.

  • You can keep your belongings safe in one of our lockers! We offer lockers on-site for you to store your personal items while you enjoy your VR experience.

  • Free-roam VR lets you move freely in a large space while wearing a wireless VR headset, creating a fully immersive experience.

  • If you need to cancel or request a refund for your booking, please contact us via phone, email, or through your booking confirmation link. We'll be happy to assist you. Reservations cancelled at least 48 hours in advance are eligible for a full refund. All refunds will be issued to the original payment method.

Bookings and Pricing

  • Walk-ins are welcome, but we recommend booking ahead, especially on weekends and holidays, to guarantee availability.

  • Prices vary based on session length, type of game, and number of players. We offer single sessions, group bundles, and party packages.

  • Definitely! We host birthdays, corporate events, and private parties. Group discounts and custom packages are available.

Events

  • Yes! We have private party rooms for birthdays, group events, and celebrations. It's the perfect space to celebrate before or after your VR adventure.

  • Party rooms are available for 1-hour or 2-hour rentals. Need more time? Just ask - extended options may be available.

  • Book online, by phone, or at our front desk. Advance reservations are recommended for weekends and peak times.

  • Each party room includes:

    • Private, decorated event space

    • Seating and tables for guests

    • Room for food, drinks, and cake

    • Board games and tabletop activities

    • Exclusive discounts on VR game bookings

    • Special cafĂ© offers for party guests

    • Complimentary cleanup service

  • Yes! Our Party Packages combine VR experiences and room rental at discounted rates. Great for all kinds of celebrations. Please contact us for details